Didn’t find what you were looking for? Note on archived topics. Drivers may be in development so please check back at a later date or visit the product homepage. See your browser’s documentation for specific instructions. The cursor jumping everywhere and randomly left clicking, two fingers zom, right click, any gestures stop working. It is a terrific place to find answers.

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I tried the new driver from the HP website and also the latest driver from the synaptics website. Go into Device Manager, uninstall the skidpad and delete it’s driver, and reboot. While gouchpad, Win10 should install the drivers automatically.

Thanks for your feedback, it helps us improve the site. Email list of drivers. Open the device manager. Thanks for reaching out to us evy HP Support Forums.

HP ENVY nr Drivers Windows 8 x64 (bit) – GetDriver

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Right click on the keyboard drivers in it and select uninstall. Let me know the outcome Cheers!

Mouse Flickering problem hp ENVY 15

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Didn’t find what you were looking for? Remove selected files Download files.

I understand that the TouchPad is very erratic. World Wide Phone Support. I have the same question. I don’t see my operating system.

All forum topics Previous Topic Next Topic. Each technician claimed to never have heard of such a problem! Not impressed at all that a new brand new computer is stuffing up from the first day and not very impressed that HP still haven’t come up with a solution after all this time.

Choose ‘Refresh’ to update the list. Click on mice and pointing devices. This tool applies to Microsoft Windows PC’s only. I referred them to this forum, but apparently the word does not get around.

HP ENVY 15-3040nr Drivers Windows 8 x64 (64-bit)

Information and links in this thread may no longer be available or relevant. I ordered a new custom unit of the new configuration today and I am hopeful that the mousepad problems are fixed. For example, if I was on a page of selectable items in a list, I could hold my index finger perfectly still but touching the mousepad.


I appreciate the steps you have performed and have certainly done a good job. I’ve just bought this laptop model HP Envy qtx today and I also have the touchpad issue here. Select all Deselect all. This program will, search for the missing drivers and install them for you.

This site in other languages x. Please verify your product is powered on and connected, then try again in a few minutes. All forum topics Previous Topic Next Topic.

This laptop looked perfect, I was very close to placing an order, couldn’t decide which processor to go for and then randomly found about this issue when googling for something else.